Key Responsibilities

Business Development and Improvement

• Item 1 of 3, Lead and manage Airport Service Delivery (ASD) below-the-wing operational and business development and improvement projects with operational stakeholders (e.g. operational departments, subsidiaries etc.) internally and externally to achieve operational productivity, efficiency and sustainability
• Lead and manage Airport Service Delivery (ASD) below-the-wing operational and business development and improvement projects with operational stakeholders (e.g. operational departments, subsidiaries etc.) internally and externally to achieve operational productivity, efficiency and sustainabilityItem 2 of 3, Offer subject matter expert (SME) inputs to support ASD Supplier Pre-assessment Programme provide assessment on potential suppliers’ safety, quality, management control, operational quality etc. as a part of request for proposal (RFP) supplier selection process
• Offer subject matter expert (SME) inputs to support ASD Supplier Pre-assessment Programme provide assessment on potential suppliers’ safety, quality, management control, operational quality etc. as a part of request for proposal (RFP) supplier selection processItem 3 of 3, Coordinate and support port cutover projects (e.g. new destination start-up, supplier change, terminal move, port relaunch / resumption, charter) focusing on passenger flight below-the-wing functions
• Coordinate and support port cutover projects (e.g. new destination start-up, supplier change, terminal move, port relaunch / resumption, charter) focusing on passenger flight below-the-wing functions

Operations Support

• Item 1 of 3, Acted as ASD below-the-wing representative on all operational execution and implementation magnitude in fulfilling operational safety and quality primary objectives, including ad-hoc operational issues
• Acted as ASD below-the-wing representative on all operational execution and implementation magnitude in fulfilling operational safety and quality primary objectives, including ad-hoc operational issuesItem 2 of 3, Conduct Centralised Load Control (CLC) operational requirement planning, forecast and analysis to support day-to-day operations to safeguard dynamic changes in operational landscape
• Conduct Centralised Load Control (CLC) operational requirement planning, forecast and analysis to support day-to-day operations to safeguard dynamic changes in operational landscapeItem 3 of 3, Coordinate and support aircraft delivery, retirement operations and provide guidance to the Centralised Load Control (CLC) on flight handling; Coordinate and support on special aircraft operations (e.g. charters) for passenger flight below-the-wing aspects; Support SAP administration and processes for below-the-wing functions
• Coordinate and support aircraft delivery, retirement operations and provide guidance to the Centralised Load Control (CLC) on flight handling; Coordinate and support on special aircraft operations (e.g. charters) for passenger flight below-the-wing aspects; Support SAP administration and processes for below-the-wing functions

Business Continuity & Emergency

• Item 1 of 4, Design and support Centralised Load Control (CLC) business continuity plan (BCP) across various CLCs in different geographic locations
• Design and support Centralised Load Control (CLC) business continuity plan (BCP) across various CLCs in different geographic locationsItem 2 of 4, Engage Group Safety and Operational Risk Management (GSORM) Business Resilience to ensure sufficient hardware and software supports in carrying out BCP callout and processes. Ensure CLC BCP locations readiness in a regular manner
• Engage Group Safety and Operational Risk Management (GSORM) Business Resilience to ensure sufficient hardware and software supports in carrying out BCP callout and processes. Ensure CLC BCP locations readiness in a regular mannerItem 3 of 4, Support the role of ASD upon Emergency & Accident (E&A) callout as a co-ordinator of the passenger manifest team
• Support the role of ASD upon Emergency & Accident (E&A) callout as a co-ordinator of the passenger manifest teamItem 4 of 4, Deputise Airport Operations and CLC Standards Manager when necessary
• Deputise Airport Operations and CLC Standards Manager when necessary

Requirements

• Item 1 of 8, University graduate with minimum 5 years’ experience in airport operations
• University graduate with minimum 5 years’ experience in airport operationsItem 2 of 8, Sound airport operations knowledge, i.e. load control, ramp operations, aircraft loading etc
• Sound airport operations knowledge, i.e. load control, ramp operations, aircraft loading etcItem 3 of 8, Sound project management and LEAN strategic management skills
• Sound project management and LEAN strategic management skillsItem 4 of 8, Strong safety, quality and business continuity knowledge
• Strong safety, quality and business continuity knowledgeItem 5 of 8, Excellent business acumen with good analytical, problem-solving and planning skills
• Excellent business acumen with good analytical, problem-solving and planning skillsItem 6 of 8, A self-motivated leader with excellent communication and interpersonal skills
• A self-motivated leader with excellent communication and interpersonal skillsItem 7 of 8, Able to interact with people at all levels and from different cultural backgrounds
• Able to interact with people at all levels and from different cultural backgroundsItem 8 of 8, Good command of both spoken and written English
• Good command of both spoken and written English